Terms & Policies

TERMS & POLICIES
PRIVACY POLICY
Katin USA is a globally registered trademark owned by Attain/DBA Katin. All marks, names, illustrations, images, logos, registered/unregistered designs, content and other Intellectual property that appears on this website remains the exclusive property of Katin USA. and may not be copied, reproduced republished, downloaded, posted, broadcasted or made available to the public without the permission of Katin USA. Katin USA web store respects our customers' account information as private and confidential information. We will never share, sell or rent customer information with any third-party persons or companies, unless stated in this policy.

TERMS & CONDITIONS
INFORMATION COLLECTED - PERSONAL INFORMATION YOU PROVIDE
We collect personal information you provide to us. For example, we may collect information when you create an account, create a profile, use the interactive areas and features on our site, make a purchase, sign up for events, and when you email, call, or otherwise communicate with us. The types of personal information we collect include, for example, name, postal address, phone or fax number, email address, account information (e.g., credit card and online registration information), and other information that you choose to provide.

AUTOMATICALLY COLLECTED INFORMATION
We receive certain types of information automatically whenever you use our services or sites. For example, when your Web browser accesses our site, we obtain certain types of information, such as your IP address, the type of browser you use, access times, and the page you visited before visiting our site. We may also collect information about your computer’s operating system and information about your usage and activity on our site.

OUR USE OF PERSONAL INFORMATION
We use the personal information we collect about you for a variety of purposes, for example, to: Provide and deliver products and services, process and complete transactions and send you related information, including purchase confirmations, invoices, updates, security alerts, recall notices and support and administrative messages; Respond to your comments and questions and provide customer service; Send you communications about the Company and partner products, services, and offers, promotions, news, upcoming events, and geographically relevant information; Process and deliver contest or sweepstakes entries and prizes; Maintain and administer your account; and Operate and improve our sites and services. We may store and process personal information in the United States and other countries.

We may combine information you give us online, in our stores, or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with third parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products and events that may be of interest to you, and for other promotional and commercial purposes.

By joining Katins loyalty program, you acknowledge and agree to the program’s terms and conditions, including the receipt of VIP emails and exclusive offers. Participation in Katins loyalty program automatically enrolls you to receive periodic email communications from us, even if you have not previously signed up for our general email list. These emails may include updates, promotions, and personalized rewards related to your membership. You may opt out of receiving these communications at any time by following the unsubscribe instructions included in each email. Your participation in the loyalty program constitutes your consent to these terms.

BUSINESS RELATIONSHIP ACKNOWLEDGMENT
By accessing or using this Site, creating an account, making a purchase, or otherwise providing your information to us, you acknowledge and agree that you have an existing business relationship with Katin USA. This relationship permits us to contact you, including by text message (SMS), subject to applicable law and your communication preferences. You may opt out of receiving promotional text messages at any time by following the unsubscribe instructions in those messages.

YOUR INFO
You may opt out of receiving promotional emails from the Company by following the instructions in those emails. You may also change your postal mail and email preferences by contacting us at shop@katinusa.com If you opt out, we may still send you non-promotional emails, such as emails about your purchases, account or our ongoing business relations.

If your personal information changes, we invite you to correct or update your information by contacting us at the addresses below. You can also request changes to your personal information and request that we not disclose your information to third parties for their own marketing purposes by contacting us at the addresses below.

The below companies may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links:
https://rakutenadvertising.com/legal-notices/services-privacy-policy/
https://rakutenadvertising.com/legal-notices/subject-requests/

SECURITY OF PERSONAL INFORMATION
The Company endeavors to use commercially reasonable physical, electronic, and procedural measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction while it is under our control. While we use commercially reasonable precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

PUBLIC INFORMATION
The Site may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We also make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.

CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act of 2020 (“CPRA”). This section explains those rights and how you may exercise them.

YOUR RIGHTS UNDER CCPA/CPRA
Right to Know
You may request details about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collecting, and categories of third parties with whom we share your information.
Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions.
Right to Correct
You may request that we correct inaccuracies in the personal information we maintain about you.

Right to Opt-Out of Sale/Sharing
You may direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. We do not sell personal information in exchange for money, but we may share data for advertising or analytics purposes. Right to Limit Use of Sensitive Personal Information You may request that we limit our use and disclosure of your sensitive personal information to only what is necessary to provide our services.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights under CCPA/CPRA.

HOW TO EXERCISE YOUR RIGHTS
To exercise any of the rights described above, you may contact us by:
Email: shop@katinusa.com
Phone: (310) 603-6534
We will verify your request using information associated with your account or your interactions with us. Authorized agents may also submit requests on your behalf, subject to verification.

NOTICE OF COLLECTION
We collect the following categories of personal information: identifiers (such as name, email, and shipping address), commercial information (such as order history), internet activity (such as browsing behavior on our site), and inferences drawn from your use of our services. We use this information to provide and improve our services, process orders, personalize your experience, and for security and legal compliance purposes.

RETENTION
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements.

RETURNS & EXCHANGES
We reserve the right to refuse or limit returns, exchanges, or refunds at any time if we determine, in our sole discretion, that a customer’s return behavior is excessive, abusive, fraudulent, or otherwise suspicious. This includes, but is not limited to, repeated returns of the same or similar items, bulk returns, or patterns that indicate potential misuse of our return policy.

PAYMENT METHODS
We accept U.S.-issued credit/debit cards and other methods shown at checkout.

SHIPPING & RISK OF LOSS
Orders ship to the address provided. Delivery confirmation is proof of delivery. Risk of loss passes when delivered to the carrier.

DISCLAIMER
COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY INFORMATION ON THIS SITE. COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SITE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SITE OR COMPANY'S PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY COMPANY.

LIMITATIONS OF LIABILITY
IN NO EVENT SHALL COMPANY’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE 12-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL COMPANY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SITE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN ANY INFORMATION CONTAINED HEREIN, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you.

CHANGES TO THIS POLICY
We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site. If we make any changes to this Policy, we will notify you by changing the “Effective Date” date above or as required by law.

CONTACT US
If you have any questions, comments or concerns about this Policy or about our privacy practices, please contact us as follows:
Katin USA
2937 E. Maria Street
Compton, CA 90221, USA